Hosting Flash Sale: Starting at Rs. 500/month for a limited time

Live Chat

Knowledge Base

Knowledgebase

What is Shared Hosting and how does it work?

Shared Web Hosting is an entry-level type of web hosting where one physical server hosts multiple websites (and often hosts hundreds of users). Since each user gets (“shares”) a section of that individual server where they can host their website files, this keeps costs low. Here users share system resources on-demand, receiving a percentage of databases, disk space, CPU, RAM as well as email and FTP accounts. Other resources include the single MySQL server, Apache server, and mail server. Considered the most cost-effective option, Shared Hosting providers offer enough resources for any small business or website.

How does domain registration work?

Above all else, we strive to deliver outstanding customer experiences. When you buy a domain name from EliteHost, we guarantee it will be handed over.

Is Shared Hosting good for small businesses or blogs?

Shared Hosting plans offer the most affordable way to get a site online — because the costs of maintaining a server are split among multiple users. Since this is a cheap hosting option, it’s is ideal for every startup, small business, or personal website. Get up to 60% off .com and .net when you buy Shared Hosting. You’ll also unlock Shared Hosting domain deals and discounts on popular domain extensions like .tech, .online, .digital, and more. Ideal for small businesses, freelancers, and startups, Charismahost Shared Hosting gives you everything you need to launch your website: cheap hosting and domain name, email, SSL, and a website builder - all bundled together in one affordable domain and hosting package.

How to use cPanel with Charismahost Shared Hosting?

cPanel is a control panel that acts as a separate account, designed for managing your Shared Hosting service on the server. You'll be able to build your website with our Website Builder, as well as upload and manage files, create email accounts, and check the stats of your sites — all in one place. Your cPanel login details are found in your Welcome Email.

Does Charismahost offer cloud Shared Hosting?

No, although all Charismahost Shared Hosting plans are hosted on a Solid-State Drive (SSD), which helps to enhance performance over traditional hard disk drives (HDD). SSDs also contain no moving mechanical parts, offering faster access time and low latency. Charismahost Stellar Business plans with a US datacenter, as well as all Shared Hosting packages with EU and Singapore datacenters are, however, based on Cloud Storage. Here, traditional physical machines are converted to virtual machines (VM), running on a readily-available VM infrastructure. Cloud Storage is designed to handle a variety of hardware and software-stack failures, and reinforces your data with an extra layer of protection by distributing it across various servers. Featuring zero downtime and the highest performance, it provides you with the utmost stability

What is an SSL certificate and why do I need it?

SSL Certificates are SSL (Secure Sockets Layer) certificates that authenticate websites and allow them to switch from HTTP to HTTPS encryption, protecting the exchange of valuable information that visitors send or receive from a website. An SSL certificate on your site instills trust in your visitors while helping to keep user data secure, verifying ownership of your website, and preventing attackers from creating a false version of your site. When you have an SSL certificate on your site, your customers can rest assured that the information they enter on any secured page is encrypted. Charismahost makes installing your certificate easy and helps protect sensitive customer data on your site. Authentication SSL certificates verify clients’ domain ownership and help prevent domain attacks and spoofs. Encryption SSL/TLS encryption is possible via the public/private key pairing that facilitates SSL certificates. Clients get the public key to open a TLS connection from the server's SSL certificate. HTTPS SSL certificates are required for the HTTPS web address. HTTPS (the secure version of HTTP) appears on websites with traffic encrypted by SSL/TLS. In addition to securing user data, HTTPS conveys credibility and trust to the site visitor.

What is a CSR?

A CSR code (Certificate Signing Request) is a specific code and an essential part of the SSL activation process. It contains information about the website name and the company contact details. For many reasons, the code should be created on the hosting server end. For some servers, it is the obligatory condition.

CSR Generation Notes

If you do not see your server type listed above, click on this link for tips to generate CSR provided by the Sectigo Certificate Authority (CA). Alternatively, the following online tool can be used to generate CSR: https://decoder.link/csr_generator. You will find the instructions on how to use it in this article. Please make sure to save both the CSR and Private Key codes, as the latter one will be required for the certificate installation process on the server. If you are activating a Multi-Domain certificate, and your server does not allow you to generate a CSR for multiple common names, activate your certificate using just one common name. You will be able to add all the required Subject Alternative Names (SANs) through your Charismahost account during the activation process. If you're using hosting services from Charismahost,

How do I install my SSL certificate?

When your Charismahost SSL certificate is issued, we send an email to let you know. What happens next depends on where your site is hosted and the options you choose when purchasing the certificate. If you choose web hosting, or Website Builder we’ll take care of everything for you. If you are hosting your website with another company or using our VPS hosting, learn more here.

What are the different types of SSL certificates?

There are three types of SSL certificates, with varying levels of security, and Charismahost offers them all. Understanding the different types of SSL certificates is important when determining which is needed to help protect your visitors’ user data when they visit your site. Domain Validated (DV) SSL certificate. DV certificates verify the owner of the site. The Certificate Authority sends an email to the website’s registered email address to verify its identity. No detailed information about the company is required, and the DV Certificate is the easiest to obtain. Organizationally Validated (OV) SSL certificate. The Certificate Authority must validate the organization, physical location address, and the website’s domain name. The process takes about 2-3 days. OV certificates have a moderate level of trust and are fine for public-facing websites with lower-level transactions. Extended Validation (EV) SSL certificate. This is the SSL certificate with the highest level of security and is ideal for sites that deal with sensitive information. Before issuing an EV SSL certificate, the Certificate Authority thoroughly reviews the applicant. The review process entails the examination of corporate documents, confirmation of identity, and verifies relevant information through a third-party database.

Why should I transfer my domains to Charismahost?

Some of the top reasons for transferring your domains to Charismahost include: One flat transfer fee per domain, so you'll pay nothing beyond the initial transfer cost and ICANN registration fees, where appropriate. Keeping any time left on your current domain registration — and getting a free additional year of registration for each transfer.** This benefit alone could add up to significant savings for your wallet. Worldwide support wherever you are, so you can always speak to a domains expert and quickly resolve any issues. Bulk discounts of up to 31% off when you register or transfer more than five .com domains at the same time.

How do I transfer my domains to Charismahost?

Transferring domains to Charismahost from a different registrar is simple. Follow the below directions or check out our step-by-step Help article that also outlines the process. Unlock the domain name you'd like to transfer from your current domain registrar. Get an authorization code (also known as an EPP code or transfer key) from your current registrar. If the authorization code isn't shown in your account dashboard or control panel, ask your current registrar to email it to you. NOTE: The authorization code isn't necessary in all cases, such as when transferring country-code domains (ccTLDs). Verify the contact information associated with your domain name. Confirming your contact information ensures that you receive any communications sent to you by your current registrar during the domain transfer process. You can transfer up to 500 of your domains to Charismahost at once in our bulk domain transfer tool. If the extension you'd like to transfer isn't listed, you can't transfer that domain name to us. If you need a domain name transfer for a ccTLD, please refer to our instructions for transferring country-code domains to Charismahost. For current Google Domains customers looking to move to a new registrar, check out our article on how to transfer your domain from Google to Charismahost.

What happens when I transfer a domain?

When you transfer a domain, only the domain moves to Charismahost. Other services you may have that interact with the domain, like email or hosting, do not, unless you decide to move them to Charismahost.

Are there any limitations when transferring domains?

Domains can be transferred almost any time. However, ICANN prohibits domain transfers within 60 days of registration or prior transfer (.au excepted). ICANN policy. Please note there are special instructions for transferring .uk, .ca, .eu, .es, .se and .au domain names to Charismahost.

How long does a domain transfer take?

Domain transfers usually take 5 to 7 days to complete. Track the progress of your transfers by following these steps: Log in to your Charismahost Transfers Page. Select Transfers In if the domain is moving to your account. Or, select Transfers Out if the domain is moving from your account. Select the different tabs to review the details for domains in a particular status. Or, search for your domain in the search bar. Some statuses require you to take action, and that'll show next to the domain. Check out our guide on domain statuses to help you move forward with your transfer. You'll see confirmation that your changes have been accepted..

What is VPS hosting and what are its benefits?

Virtual Private Server hosting (VPS hosting) utilizes server virtualization to create a unique, isolated server space on a physical server that is managed by your hosting provider. VPS hosting offers users high performance, an isolated environment and CPU, RAM and 100% dedicated storage that's not shared with any other websites or apps. Since VPS hosting provides users with dedicated resources, it results in higher performance and security, as well as more flexibility and control over the server. Advantages of VPS hosting over shared hosting: • Higher resources and bandwidth/traffic. • Faster load times and unlimited traffic. • More admin control over security. • Less vulnerable to hackers. A VPS allows the admin more control over security hardening and is less vulnerable to hackers in comparison to shared hosting. With shared hosting, if a site gets hacked there’s a greater chance that other websites on the server will also be compromised. Conversely, due to virtual isolation, a hacked VPS on the same hardware, won’t affect surrounding VPS environments. And with root access, there are no restrictions on the applications you install; you can access and edit the system files, settings, and server logons.

Does Charismahost offer both Linux and Windows VPS Hosting?

Yes, Charismahost VPS Hosting offers both operating systems. You can choose either a Linux (AlmaLinux) or Windows Server (Plesk Web Pro or Plesk Web Host Edition). Both operating systems offer resources starting at 2 GB RAM up to 32 GB RAM.

Where are the servers located?

Charismahost servers are located around the globe. During setup, choose your server location in North America, Europe, or Asia-Pacific.

Are backups included in VPS hosting plans?

Charismahost servers are located around the globe. During setup, choose your server location in North America, Europe, or Asia-Pacific.

Are backups included in VPS hosting plans?

Yes. All VPS hosting includes automated weekly snapshots so you can schedule backup time – or create a backup on demand.

What is Managed Hosting for WordPress?

Managed Hosting for WordPress is a type of web hosting that’s specifically designed so that WordPress websites can achieve maximum speed, performance and security. It pays special attention to the technical and security requirements of WordPress and usually offers a simple, 1-click installation or migration. With Managed Hosting for WordPress, Charismahost as your hosting provider takes care of the technical aspects of your hosting environment, such as server-level caching and maintenance, security patches, and any other updates. Because we handle all these administrative tasks, our Managed Hosting for WordPress is the ideal solution for anyone who wants the power and simplicity of WordPress without the hassle of managing the technical side of things. And of course, our award-winning support is available 24/7 to help with any questions as you use your WordPress website to build your brand online.

Who is Managed Hosting for WordPress ideal for?

Our Managed Hosting for WordPress is the ideal solution for bloggers, small businesses, designers, and professionals who want a powerful, yet hassle-free WordPress experience. Focus on your content and business while we handle server updates, security, and performance. Our 24/7 award-winning support is always here to assist you as you grow your brand online with WordPress.

Why should I buy Managed Hosting for WordPress from Charismahost?

Our Managed Hosting for WordPress is up to 2x faster than the competition via Cloudflare CDN, so your site performs at lightning speeds. Plus, we make WordPress Hosting easy. With Charismahost, you don’t have to stress about doing any heavy lifting or keeping up with WordPress core updates. We do it all for do it for you, key features of our plans include: 99.9% uptime guarantee and money-back guarantee. Pre-built sites and startup support. Free 24/7 support. Automatic WordPress core software and security updates. Plus, you gain access to our AI-based onboarding and creation tool, which helps you launch your site faster than ever.

After I purchase Managed Hosting for WordPress, how do I get started?

Your hosting plan is seamlessly connected to the latest version of WordPress. All you need to do is log in, and you can start creating a site directly from your control panel. If you have any questions, don't hesitate to contact our award-winning 24x7 support team. Our in-house WordPress experts can guide you through creating, updating, or promoting your website or blog.

Does Charismahost offer free site migrations?

Yes. You can migrate your site over to Charismahost Managed Hosting for WordPress using our simple site migration wizard during your initial onboarding experience. You have the option to move it to your domain name or place it on a temporary domain. After a quick review, your site will be ready to publish.

What is email hosting?

Just like web hosting, email hosting is server space that stores your mailbox rather than a website. It also has a portal that manages the sending and receiving of emails. Like web hosting, it connects to your domain allowing you to make professional email addresses (yourname@yourdomain.com). Most companies basically rent out space on an email server to customers, then handle email sending and receiving. Our professional business email is, however, more than just storage space and a delivery service. It also includes a wide variety of integrations and collaboration features designed to boost productivity and team effectiveness.

What are the best features of Charismahost Private Email?

Private email is collaborative and provides a fresh interface that works across all devices — including tablets, desktops, mobile, and notebooks – allowing users to communicate whenever, and wherever, they want. Private Email allows users to add a public space using shared folders, create and manage work schedules, and much more. Users can set and control tasks with ease. It’s also easy to see the availability of colleagues when planning meetings and events. Learn more about the best features of Private Email.

Can I find out who is hosting my email right now?

An email hosting provider is usually defined by MX records that point incoming emails to a particular provider — who then processes those messages. To find your MX records, you’ll need to perform an MX lookup. For example, if your email address is yourname@yourdomain.com you need to look up MX records for yourdomain.com. Free online services such as MXtoolbox will give you a list of MX records that usually offer a provider’s name and corresponding IP address records. Sometimes, though, a domain might have a custom domain-based email MX record (e.g. mail.yourdomain.com). If that’s the case, you should also perform a Whois search on one of the IP addresses. That will give you the name of the email provider.

How do I get a company email address?

That’s easy! To get a custom email, first, you need to register a domain name. You can do this with any domain name registrar. But, if your domain is with Charismahost and you purchase an email hosting plan, all your records will be set up automatically in most cases. If you registered your domain name somewhere else, it’s called a third-party domain name. But don’t worry. You can still get a professional email plan with us, and easily set this up in a few clicks. We'll email you the steps to set up your account when you purchase Private Email. Once you have an email plan set up, yourname@yourdomain.com is ready to go! And did you know you can try Private Email free for 60 days?

What are the benefits of email hosting?

With our hosted email service, you are renting high-quality email servers to manage the communications of your business. Some hosting providers offer free email hosting options with very few features and little to no support. Private Email from Charismahost is a premium email solution that gives you more flexibility and power. It’s just one of the reasons why so many business owners choose Private Email, along with our 24/7 customer support.

Live Chat

Use our live chat support from Mon - Sat between 13:00 - 21:00

Knowledge Base

Our knowledge base is populated with planty of information for you

Email Support

Our email support is available at support@charismahost.com